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Frequently Asked Questions

Probiotics 2 questions
  • Will transportation effect the stability of my probiotic order?
    For small orders of probiotics, we ship within a fit for purpose foil insulated bubble-wrapped post pack with frozen therma gel to protect against extreme heat.
    On arrival to your premise or residence the pack and bottle will be at ambient temperature, our stability data shows that the probiotics have not deteriorated and are shelf stable for up to one month.
    If left on the shelf our probiotics will deteriorate over time so we suggest that you place them in the refrigerator upon receipt. So everyday our probiotics are left at room temperature they lose one day of expiration date.
    If the probiotics are kept refrigerated they will meet the colon forming unit (CFU) count on the label up to the expiry date on the label.
    Even once opened our probiotics are stable until the expiration date on the bottle.
  • Patient FAQs on probiotics

    What are Spectrumceuticals probiotic capsules made of?

    The capsules are made of hydroxypropylmethylcellulose (HPMC) which is 100% vegetable cellulose and suitable for vegetarians.

    Our capsules are NOT enteric coated.

    In specific formulations we use DR™ Delayed Release capsules. These capsules also consist of hydroxypropylmethylcellulose (HPMC).

    What happens if my probiotics are left at room temperature?

    Our probiotic formulations can be stored at room temperature, approximately 25°C for up to one month without having a major effect on potency. If it is left at room temperature for long periods of time or exposed to excessive heat, the number of beneficial bacteria can greatly reduce. We recommend you store Spectrumceuticals probiotics below 8 degrees Celsius.

    How long will probiotics keep before expiring?

    If stored under refrigeration (3–8°C), our probiotics are guaranteed through to the ‘Expiry Date’ on the label.

    When is the best time of day to take probiotics?

    Ideally, probiotics should be taken with or just prior to a meal containing some fats. Recent studies suggest that the survival of the bacteria is linked with the fat content more than protein. Probiotics given 30 minutes after a meal do not survive in as high numbers.

    How long can I consume probiotics?

    The length of time depends on the specific reason for which the probiotic has been recommended. Therefore, it is important to consult with your healthcare practitioner as to how long a course of probiotics may be taken. Different formulations have specific regulatory instructions on the label, if taking Pro8-Forte™ please consult with your practitioner and read the directions on the label.

    Can I consume probiotics while on antibiotics?

    Our probiotics are compatible with most types of drugs, though particular formulas use unique strains which can be sensitive to particular pharmaceuticals.

    Please always consult with your doctor regarding medications and interactions. If taken with antibiotics,  probiotics should be consumed away from antibiotic doses thereby maximising its efficacy.

    What if I experience bloating symptoms?

    Mild bloating may occur during the first few days after starting use. This is usually due to the changing intestinal microflora. If you experience bloating, you may need to reduce your daily intake to allow this adjustment.

    If diarrhoea persists?

    If diarrhoea persists for more than 6 hours in infants under 6 months; 12 hours in children under 3 years; 24 hours in children aged 3–6 years; or 48 hours in adults and children over 6 years, seek medical advice.

    Drink plenty of water. If symptoms persist consult your healthcare practitioner.

    What should I do if I experience an unexpected reaction?

    Contact your doctor immediately. You should always report any unexpected reaction after starting probiotics to your doctor so that the symptom may be evaluated.

    What medium are Spectrumceuticals probiotics cultured on during the fermentation process?

    Our probiotic ingredients are grown on a dairy-free and soy-free medium, when they are not we will declare on the product literature and will not claim on the label that the probiotic is dairy free.

    All our probiotics are lactose and casein free and have been third party tested within an Australian food allergen laboratory in Melbourne.

    Are Spectrumceuticals probiotics gluten (wheat) free?

    Our probiotics have been third party tested within an Australian laboratory and gluten has not been detected.

    Are Spectrumceuticals probiotics free from nut residue?
    Our probiotics are free from peanut, almond and walnut residue and have been tested within an Australian laboratory for these proteins and nil nut residue have been detected.

    Where do Spectrumceuticals source their probiotic strains (raw ingredients) from?

    We blend, encapsulate and bottle in Australia but we source our strains from six different probiotic suppliers manufacturing in Italy, France, United States and Japan.

    Spectrumceuticals source probiotic strains from particular companies due to the number of documented scientific studies on these strains provided and their manufacturing facilities are certified good manufacturing practices (cGMP).

    What excipients (inactive ingredients) do Spectrumceuticals use in their formulations?

    An excipient is an inactive substance used with the active ingredient of a medicine or dietary supplement to fill, bind, lubricate or flavour formulations for the following reasons:
    • to allow accurate dosing of a medicine
    • to aid in the manufacturing process
    • to aid stability and the prevention of denaturation over shelf life
    • to mask unpleasant-tasting active ingredients to aid compliance.

    Most nutritional dietary supplements contain some inactive excipients. All of the excipients used by Spectrumceuticals are casein and gluten free.

    We use microcrystalline cellulose in minute quantities as a bulking agent. Microcrystalline cellulose is an inert plant cellulose and safe to use in dietary supplements and listed medicines. When used as a bulking agent, microcrystalline cellulose adds mass to the formulation, thus facilitating precise dosing.

    Some of our formulations contain minute quantities of silicon dioxide, due to its anti-caking properties. Silicon dioxide is inert and non-toxic as a dietary supplement.

    In encapsulated probiotic formulas we use small quantities of vegetable-grade magnesium stearate as a lubricant for encapsulating our two-piece vegetable capsules. Lubricants prevent ingredients from sticking to the capsule-filling machine and stop ingredients from clumping together in a formulation.

    When encapsulating probiotics it is important not to over heat the bacteria so lubricants are necessary for long term stability. We cannot use leucine as the lubricant due to risk of activating the probiotic and effecting the viability of the colony forming unit count.

International Orders 1 question
  • Do you ship to my country?

    Spectrumceuticals® ship to a number of countries and we are continuing to expand our overseas courier services. You must select your country from the top menu bar on a computer desktop or from the bottom of the menu from your smartphone, it is a different login page then this Australian customer website or go directly to the registration/login at Spectrumceuticals International. Currently we ship too:

    Czech Republic
    Hong Kong
    Japan – contact our distributor First Health Japan for practitioner orders
    New Zealand – contact our distributor Nutrisearch for all orders
    United Kingdom
    United States of America

    • Please ask our Live Chat on the Home page if you are uncertain or your country is not on this list. Customs duties and clearance of supplements is the responsibility of the customer, each country has different requirements which we attempt to clarify on our Help page, our information is updated regularly but may be incorrect in the event of local regulator changes.
    • In general we have had very few issues with shipping probiotics to the countries on this list.
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